Privacy policy

Privacy Policy

Last updated: April 2026

KlinDeck is operated by Northtote Ltd., a Canadian corporation. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our tools, or make a purchase through klindeck.com (the "Services"). If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy controls with respect to the collection and disclosure of your personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect the following:

— Contact details including your name and email address, collected when you submit a tool gate form or contact us directly.

— Tool inputs including clinic type, cost estimates, financial parameters, and other inputs you enter into our planning tools, collected at the point of gate submission.

— Transaction information including purchase details if you buy a digital or physical product through the store.

— Device and usage information including your IP address, browser type, and how you interact with the Services, collected automatically through Shopify and standard analytics.

We do not collect payment card details directly. All payment processing is handled by Shopify. We do not maintain user accounts — no username or password is required to use our tools.

How We Use Your Information

We use the information we collect for the following purposes:

— To provide access to full tool reports after gate form submission.

— To send relevant resources or operational content where you have not opted out. You may withdraw consent at any time.

— To process purchases and fulfil orders where applicable.

— To produce anonymised, aggregated market intelligence from tool submission data. Individual submissions are never identified or sold. Only aggregate patterns across clinic types, markets, and cost structures are used for this purpose.

— To comply with applicable law or respond to valid legal process.

What We Do Not Do

KlinDeck does not sell your personal information. KlinDeck does not share your personal information with advertising networks or use it for targeted advertising. KlinDeck does not operate cross-merchant data sharing for advertising purposes.

How We Disclose Personal Information

We may disclose your information in the following circumstances:

— With Shopify and service providers who perform services on our behalf, including payment processing, analytics, and form processing. These providers handle your data in accordance with their own privacy policies.

— In connection with a business transaction such as a merger or acquisition, subject to appropriate confidentiality obligations.

— To comply with legal obligations, respond to lawful requests from authorities, or protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify handles your personal information and to exercise any rights related to Shopify's processing, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

Third Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing any personal information.

Children

The Services are intended for adult business operators and are not directed at children under the age of majority. We do not knowingly collect personal information from children.

Security and Retention

We take reasonable steps to protect your personal information but cannot guarantee absolute security. We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information. To exercise any of these rights, contact us through the contact page at klindeck.com. For rights related to data processed by Shopify, visit privacy.shopify.com.

You may opt out of marketing communications at any time using the unsubscribe link in any message or by contacting us directly.

CASL — Canadian Users

For Canadian users, we send commercial electronic messages only where you have provided express or implied consent. You may withdraw consent at any time.

PIPEDA

For Canadian users, our data collection and handling practices are consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA). Your personal information is collected for identified purposes, handled with appropriate safeguards, and not used beyond those purposes without your consent.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted at klindeck.com with a revised date.

Contact

Questions about this Privacy Policy or your personal information? Contact us through the contact page at klindeck.com. KlinDeck is operated by Northtote Ltd., Alberta, Canada.